The IFLS Library System located in Eau Claire, WI is seeking candidates to provide technical and network support for member libraries. Assistance will be provided via telephone, e-mail, help desk, remote access, and on-site visits. The position will have lead responsibility in working with desktop hardware and software, peripherals, and handheld devices on an Active Directory network. Characteristics desired: organized with attention to detail, self-motivated, creative thinker, problem-solver, ability to communicate in non-technical terms, can move between and manage multiple tasks and projects, and work well as part of a team.

Education/Experience: Bachelor’s degree in information systems or related program is highly desirable. Associate degree with two years’ experience in multiple areas is required: Microsoft Windows Professional, Mac OSX, Microsoft Windows Server, Active Directory, Group Policy, Local Area Networks, Wide Area Networks, basic routing and switching, wireless networking, PC hardware and software installation and configuration, and help desk support. Excellent customer service and experience in training people in computer applications is required. Experience in library automation, high-speed telecommunications, virtual machine software, Microsoft System Center, Linux, and network security is desired as well as experience working with very small organizations.

Starting wage of $17.50-$18.00 per hour with excellent benefits. Additional information about the fulltime position can be found in the Job Description.

Submit resume, cover letter, and 3 professional references by email only to Kris Schwartz at

Position will remain open until filled but preference will be given to candidates that submit before March 6, 2020.