Making Videos

Making Videos

Video is becoming a much more important tool in our current situation. Yesterday, Katie (Glenwood City) asked for help identifying a tool to use to make a screen capture video tutorial for her patrons to show them how to request local holds for curbside pickup. Here...
Project ENABLE

Project ENABLE

Almost 6 weeks ago, when I was gathering up things to bring home to work on during the time at home, I was excited to spend some time delving into Project ENABLE (Expanding Non-discriminatory Access By Librarians Everywhere), an rich resource from Syracuse University...
Guest Post:  Imagine Your Story

Guest Post: Imagine Your Story

I got the most amazing email from Betty Anne at the Turtle Lake Public Library this week, I asked if I could just turn it into a guest blog post.  So many great ideas!  So inspiring!  Thanks Betty Anne! I’ve heard the idea of the CSLP theme “Imagine Your...

Professional Development: Customer Service

There are lots of approaches to customer service, and many different ways to think about it.  It is one of the things people request the most information about, and not surprisingly there are a lot of archived webinars about this topic! Here are just a few!  (And...

Professional Development: Basic Technology

I have heard from many library directors that one of the trickiest things in terms of staffing during this time of closure has been working with staff members who either don’t have great access to technology at home OR who are not confident about using...