I got a great message from Alisha at the public library in Eau Claire in response to a recent blog post about incentives (THANKS, Alisha!). She’s trying out an exciting new incentive program for the Summer Library Program:
I got a great message from Alisha at the public library in Eau Claire in response to a recent blog post about incentives (THANKS, Alisha!). She’s trying out an exciting new incentive program for the Summer Library Program:
LOTS of people (including, I’m sure, some you know and love) are applying for Unemployment Insurance—numbers are probably going to continue to rise. This webinar will be recorded, and will also be repeated live sometime in May. This will help you be ready for...
There are lots of approaches to customer service, and many different ways to think about it. It is one of the things people request the most information about, and not surprisingly there are a lot of archived webinars about this topic! Here are just a few! (And...
I have heard from many library directors that one of the trickiest things in terms of staffing during this time of closure has been working with staff members who either don't have great access to technology at home OR who are not confident about using technology. I...