Staff Directory, Contact Information, Directions

updated June 11, 2019

Who we are and what we do


John Thompson – Director
715-839-5082 x116 |
Library Law, Trustees, Building Projects, Library System Administration


Juli Button – Business Manager
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Library Budgets, Annual Reports, Financial Consulting


Sadie Falter – Shared Services Processor
Materials processing for Shared Services participants


Deb FaulhaberBibliographic Services Manager
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Bibliographic Service Programs (administration, cataloging Shared Services & CABS)


Joanne Gardner – Administrative Assistant
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General Information, Meeting Rooms, Newsletter


Anne Hamland – Website Design Consultant (in partnership with the Wisconsin Valley Library Service)
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Website Design


Rebecca Kilde – PR and Communications Coordinator
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Public Relations and Advocacy


Bridget Krejci – MORE Project Manager
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MORE (serials, acquisitions, cataloging, training)


Leah Langby – Library Development and Youth Services Coordinator
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Youth Services, Continuing Education, Director Certification, Special Needs


Lori Roholt – MORE Administrator
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MORE (administration, budget, policies, circulation, training)


Kris Schwartz – IT Director
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Technology and Network Support


Kathy Setter – MORE Project Manager
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MORE (circulation, cataloging, serials, training)


Gail Spindler – Interlibrary Loan Associate
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Interlibrary Loan, Delivery


Dalton Stewart – PC Support Specialist
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Computer support/repair, Technology Purchasing


Sarah Szymanski – Delivery Clerk and Shared Services Processor
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Delivery, Materials processing for Shared Services participants


Maureen Welch – Reference and Interlibrary Loan Coordinator
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Reference Services, Interlibrary Loan, Adult Services Consulting, Delivery, Databases


Address and Phone

1538 Truax Blvd, Eau Claire, WI 54703


Toll-free within 715 area code: 1-800-321-5427

Fax: 1-715-839-5151

ILL Toll-free fax: 1-877-267-1023

Department Extensions

MORE Office: ext. 201

Interlibrary Loan Office: ext 200

Marketing and Media: ext. 127

Digital Connections

General e-mail:

Help Desk: Use the green HelpDesk button on the bottom right of the screen.



Who Does What?   by service area

Advocacy and Promotion

  • Training in Divi, a WordPress template
  • Marketing materials
  • Marketing campaign
  • Library Legislative Day
  • Relationships with local government

Contacts:  Anne Hamland (WordPress), Rebecca Kilde (PR and communications, Drupal, social media, website content), John Thompson

Administration and Adult Services

  • Annual reports
  • Budgeting
  • Collection development
  • Building projects

Contacts: John Thompson, Juli Button, Maureen Welch

Collaborative Services

  • Community area networks
  • Public-private partnerships
  • Local, county government and nonprofit agencies

Contacts: Leah Langby

Continuing Education

  • Webinars
  • Workshops
  • Professional development resources
  • Inservices at your library
  • Director certification

Contacts: Leah Langby, Joanne Gardner (CE hour tracking)


  • Local courier
  • Statewide delivery

Contacts: Maureen Welch, Gail Spindler

Integrated Library System (MORE)

  • Circulation
  • Cataloging
  • Serials
  • Acquisitions
  • Online catalog
  • Policies and administration

Contacts: Lori Roholt, Kathy Setter, Bridget Krejci

Interlibrary Loan

  • Best practices
  • Training
  • ILL Clearinghouse
  • Subject requests

Contacts: Maureen Welch, Gail Spindler

Non-traditional Library Users

  • ADA compliance
  • Programming
  • Grant-writing
  • Partnerships

Contact: Leah Langby

Shared Services and
Cataloging & Bibliographic Services (CABS)

  • Centralized cataloging
  • Centralized materials processing

Contact: Deb Faulhaber


  • Technology purchasing and setup
  • Troubleshooting
  • Pharos – Public computer time management
  • Security
  • Networking and bandwidth
  • Training

Contacts: Kris Schwartz

Youth Services

  • Programming
  • Kits to borrow
  • Collection development
  • Idea sharing
  • Advocacy
  • Early literacy
  • Child and teen development
  • Collaboration

Contact: Leah Langby